Policies

 
Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 
Privacy Policy:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Your personal information is only used to create your personal quotes and bookings. Information you provide is used for no other reason and will not be distributed, transmitted or sold for any other purpose.

 
Refund/Cancelation Policy:

For all reservations and Bookings, any cancellations are subject to a $50 cancelation charge. If the cancellation is made 30 days prior to departure, a full refund minus the cancellation charge will be credited back to the credit card that was charged. Or, 100% of the refund may be applied to a future booking or reservation. If a cancelation is made 29 days or less of departure date, no cash refund will be made.  All moneys paid when canceling within 29 days of departure may be used toward a future booking within 9 months of the original departure date. 

 
Security Deposit:

A $1,500 minimum security deposit is required for any rental. Deductions from the security deposit may be for the following reasons: violation of NO SMOKING or NO PETS policies or a $300 CLEANING FEE APPLIES, failure to return a full GASOLINE TANK…$25.00 PLUS COST OF GAS or ANY DAMAGES NOTED DURING INSPECTION.

Your Security deposit will be refunded within 10 to 30 days of your return date, depending on destination, and provided the recreational vehicle is returned in the same condition as when it went out and subject to the charges outlined above. If your charges exceed your security deposit, you will be responsible for paying the excess balance owed. All fines/tickets/violations incurred by the vehicle will be charged to the renter. Refund or extra charges will be detailed on the adjusted rental agreement that will be mailed to you.

 

Silver Bullet Vacations, Inc is not affiliated/related with Airstream, Inc or Thor Industries, Inc.

CONTACT US WITH ANY QUESTIONS

844-822-2963